AN DIEGO, May 23, 2022 (GLOBE NEWSWIRE) —, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company’s new Vice President of Contact Center Operations. Having already led large-scale operations and care organizations of 2,500+ employees, Eaton brings two decades worth of experience in workforce management, training, quality, project management, contact centers, and vendor management to the Verse team.

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