TechSee, a leader in intelligent visual assistance technology for customers, agents, and field technicians, announced a collaboration with Salesforce, the global CRM leader, to integrate intelligent visual assistance technology into Salesforce with Visual Remote Assistant, a real-time, interactive video support technology that can be deployed in Salesforce Service Cloud and Salesforce Field Service. Visual Remote Assistant helps companies troubleshoot issues faster, decreases truck rolls which reduces cost, increases case resolution rates, and enables companies to ensure safe outcomes by delivering contactless support which is especially important in this current climate.

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