Another pertinent example of banks gravitating towards biometrics is, undoubtedly, the successful trial conducted by BioCatch – which specialises in behavioural biometrics – at NatWest Bank. The bank has been deploying the BioCatch technology since the start of 2016 within Coutts and for some of its business customers. Simon McNamara, Chief Administrative Officer at NatWest has been impressed with the breadth of behavioural biometrics that the BioCatch technology can monitor: “We’ve already seen many examples of it alerting us to suspicious activity and protecting our customers from fraud,” he says.
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