Tag: verse.io

SAN DIEGO, Aug. 12, 2022 (GLOBE NEWSWIRE) — Verse.io and SolarNexus announced today that the companies have entered into a strategic partnership, adding SMS-based lead conversion to the SolarNexus business management tool and extending Verse’s reach to small and mid-tier solar and energy storage businesses. Read...

SAN DIEGO, June 15, 2022 (GLOBE NEWSWIRE) — Verse.io, the market leader in humanized conversational texting and customer outreach automation, is on a mission to bring the power of SMS to the entire customer journey. Today, the company announced the launch of CallConnect™ – the newest addition to their robust engagement platform, aimed at serving large lead generating enterprises. Today, growing companies with large internal and external call center operations rely heavily on phone calls and email, and Verse believes their SMS solutions help lower costs dramatically by making teams far more efficient, and significantly more effective. Verse customers report measurable customer engagement increases of 50-300%, and cost reductions of 30-60%. Read...

AN DIEGO, May 23, 2022 (GLOBE NEWSWIRE) — Verse.io, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company’s new Vice President of Contact Center Operations. Having already led large-scale operations and care organizations of 2,500+ employees, Eaton brings two decades worth of experience in workforce management, training, quality, project management, contact centers, and vendor management to the Verse team. Read...

SAN DIEGO, May 23, 2022 (GLOBE NEWSWIRE) — Verse.io, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company’s new Vice President of Contact Center Operations. Having already led large-scale operations and care organizations of 2,500+ employees, Eaton brings two decades worth of experience in workforce management, training, quality, project management, contact centers, and vendor management to the Verse team. Read...

Verse.io, the market leader in conversational texting, announced today the successful completion of a SOC 2 Type 1 audit. The company’s policies and best practices put in place are now deemed SOC 2 Type 1 compliant as established by (AICPA). Read...