Tag: techsee

The Pandemic Tech Innovation Awards, given by media company TMC, recognize hardware, software, devices/peripherals, applications and services that help society and business function effectively in the face of challenges caused by pandemics. Read...

March 30, 2021 – Vuzix Corporation, a supplier of smart glasses and augmented reality (AR) technology and products, has today announced a new partnership with TechSee, a provider of intelligent visual assistance technology, to deliver a remote visual assistance solution to field service technicians using AR and computer vision on Vuzix’ M4000 Smart Glasses. Read...

When a router goes down or WiFi is glitchy, today’s safety-conscious customers have no intention of simply waiting for service. Read...

Today’s customer service organizations face an even greater period of uncertainty and economic downturn. Customer service leadership must abandon any short-term initiatives to reduce the cost of their customer service and instead find sustainable cost optimization tactics that will allow for business resilience. Read...

TechSee, a leader in intelligent visual assistance technology for customers, agents, and field technicians, announced a collaboration with Salesforce, the global CRM leader, to integrate intelligent visual assistance technology into Salesforce with Visual Remote Assistant, a real-time, interactive video support technology that can be deployed in Salesforce Service Cloud and Salesforce Field Service. Visual Remote Assistant helps companies troubleshoot issues faster, decreases truck rolls which reduces cost, increases case resolution rates, and enables companies to ensure safe outcomes by delivering contactless support which is especially important in this current climate. Read...