Tag: techsee

[TechSee in PR Newswire] TechSee releases open integration platform to bring remote video support, computer vision AI, and augmented reality to the customer experience technology stack

ENEW YORK, Feb. 15, 2023 /PRNewswire/ — TechSee, the global leader in Visual Customer Assistance, announced the launch of their “Open Integration Platform,” a full API platform that puts the visual customer experience front and center. The open platform makes it simple for companies with deployed solutions like CRM, IVR, Chatbots, and Mobile Apps to add augmented reality and computer vision AI to their customer experience without changing their production platforms. Read...

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[TechSee in PR Newswire] TechSee partners with TELUS International, adding Augmented Reality and Computer Vision AI to TELUS International’s technology stack

NEW YORK, Nov. 10, 2022 /PRNewswire/ — TechSee today announced a technology partnership with TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands. This partnership will bring TechSee’s suite of AI-powered service automation and visual engagement products to TELUS International’s customer portfolio. Read...

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[TechSee in PR Newswire] TechSee and Oracle to bring augmented reality and computer vision AI to Oracle Field Service

NEW YORK, Oct. 17, 2022 /PRNewswire/ — TechSee, a member of Oracle Partner Network (OPN), today announced a technology collaboration with Oracle to bring the next generation of visual engagement and AI-powered service automation to Oracle Field Service, providing agents and technicians with augmented reality guidance on their mobile devices over a patented, instant video stream. Read...

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[TechSee in PR Newswire] TechSee partners with digital transformation leader NeuraFlash to Provide visual engagement & AI-powered automation 

BOSTON, Sept. 15, 2022 /PRNewswire/ — TechSee, the market leader in Computer Vision solutions for customer service, today announced a partnership with NeuraFlash with the goal of bringing the next generation of visual engagement and AI-powered service automation to their existing top-tier consulting & ISV service business. NeuraFlash is a leading System Integrator (SI) and Independent Software Vendor (ISV) that develops solutions for Salesforce and Amazon Connect customers. This joint venture now brings augmented reality guidance for agents and technicians to NeuraFlash’s customer portfolio. Read...

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