![[Nanorep in American Banker] Three things an AI chatbot taught an Israeli bank](https://blog.ourcrowd.com/wp-content/uploads/2018/02/AmericanBanker-logo.png){kind=logo}
Nanorep provided natural language processing in Hebrew. “That was a challenge for us,” Frishman said. “Most of the providers out there don’t really know how to tackle Hebrew yet.” Read more on American...
Read More![[Nanorep in ZDNet] LogMeIn adds AI chat services to the Bold360 CRM portfolio](https://blog.ourcrowd.com/wp-content/uploads/2017/12/zdnet-logo-large.png){kind=logo}
LogMeIn bought Nanorep to pad its portfolio with more chatbot services — something Gartner predicts will account for 30 percent of all customer service interactions by 2022 — and to add digital self-service capabilities to the Bold360 product. Read more on...
Read More![[Nanorep in KMWorld Magazine] 2017 Award winners KM Promise and Reality KM Promise](https://blog.ourcrowd.com/wp-content/uploads/2018/02/km-world.png)
Nanorep automatically integrates content from a website’s FAQs, CRM, financial system, customer knowledgebase and external knowledge sources. Read more on KMWorld...
Read More![[Nanorep in Retail Customer Experience] Chatbot scores an ‘A’ in customer experience for online education retailer](https://blog.ourcrowd.com/wp-content/uploads/2017/12/Retail-customer-experience-NEW.jpg)
To deliver on that motto, it turned to Nanorep, a LogMeln company, which offers chatbot tools and technology for both internal and external needs. Read more on Retail Customer...
Read MoreAirlines are coming off a rough six months of brand perception. Forget about mishandled luggage, the bigger problem is mishandled passengers. Customer service — or lack of it — has given the airline industry a “black eye.” Read more on Forbes...
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